Arcsenti Privacy Statement

Effective Date

January 21, 2026

Last Updated: January 21, 2026

1. Introduction

Welcome to Arcsenti. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how Arcsenti (“we,” “us,” or “our”) collects, uses, and discloses information when you visit our website (Arcsenti.com), use our digital engineering services, or interact with our AI-driven platforms.

2. Information we collect

We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”).

CategoryTypes of Data Collected
IdentifiersName, email address, phone number, business address, IP address.
Professional InfoJob title, company name, industry, and project details.
Technical DataBrowser type, device identifiers, time zone, and usage patterns.
AI/Usage DataPrompts, inputs, and interactions with our AI-powered advisory tools.
Sensitive DataWe do not intentionally collect sensitive data (e.g., health or biometric info) unless specifically required for a custom project and with your explicit consent.

3. How We Use Your Information

We use your data to deliver excellence in project delivery, digital engineering and innovation:

  • Service Delivery: To provide technical advisory, and digital engineering services
  • AI Optimisation: To refine any current or future proprietary AI methods or models and analytics (using de-identified or aggregated data where possible).
  • Communication: To send project updates, surveys, newsletters (with opt-out options), and respond to inquiries.
  • Compliance: To meet legal obligations and protect against fraudulent or illegal activity.

4. AI and Automated Decision-Making (ADM)

In alignment with 2026 “Transparency in Tech” standards, we disclose the following:

  • Human Oversight: Our use of AI tools is to assist in project planning and risk mitigation, but final strategic decisions are made by our human experts.
  • Your Rights: You have the right to request a human review of any automated assessment that significantly impacts your project or contract.
  • Data Minimisation: We utilise data scrubbing protocols to ensure AI training processes do not retain identifiable personal markers from your project inputs.

5. Sharing Your Information

We do not sell your personal information. We only share data with trusted third-party sub-processors:

  • Cloud Infrastructure: (e.g., AWS, Microsoft Azure) for secure data hosting.
  • AI Service Providers: (e.g., OpenAI, Google Vertex AI) for processing complex data queries.
  • Business Tools: CRM and analytics platforms (e.g., Salesforce, Google Analytics).

6. International Data Transfers

Arcsenti operates globally. Your information may be transferred to and stored on servers located outside of your home country (including Australia, the US, and the EU). We utilise Standard Contractual Clauses (SCCs) and ensure all partners meet the highest data protection standards (GDPR/APPs).

7. Your Rights and Choices

Depending on your location (e.g., EU, California, Australia), you have the following rights:

  • Right to Access/Correct: Request a copy of your data or updates to inaccurate info.
  • Right to Deletion: Request that we “forget” your personal data.
  • Right to Opt-Out: Stop receiving marketing or limit the “sharing” of data via Global Privacy Control (GPC) signals in your browser.
  • Data Portability: Receive your data in a structured, machine-readable format.

8. Data Security and Retention

  • Security: We employ AES-256 encryption, Multi-Factor Authentication (MFA), and regular vulnerability assessments.
  • Retention: We retain data only as long as necessary for the purpose it was collected (typically 7 years for project-related legal compliance).

9. Children’s Privacy

Our services are directed to business professionals and are not intended for individuals under the age of 16. We do not knowingly collect data from children.

10. Contact Us

For questions regarding this policy or to exercise your privacy rights, please contact our Data Protection Office:
Email: privacy@arcsenti.com

© Arcsenti 2026